Our website and applications use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website to access applications or otherwise.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website or applications when they are using it. This helps us to improve the way our website and applications work.
• Functionality cookies. These are used to recognise you when you return to our website or applications. This enables us to personalise our content for you, greet you by name and remember your preferences.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name	Purpose	Content	Expires
PHPSESSID	This cookie is set by the app in order to authenticate the user with the system and keeps the user logged in.	Randomly generated text	When the browser closes
cookieconsent_status	This cookie is set to remember the acceptance of the use of cookies on the website and applications to avoide the user having to click on it every time the website loads.	The word “dismiss”	10 years
vendigital_session_###	This cookie is set by the app in order to authenticate the user with the system and keeps the user logged in.	Randomly generated text	2 hours
sspsessid	This cookie is set by the Portal SSO solution, its set when a user interacts with our SAML SSO integration. This cookie is used to identify the user to our SAML solution	Randomly generated text	When the browser closes
SimpleSAML	This cookie is set by the Portal SSO solution, its set when a user interacts with our SAML SSO integration. This cookie is used to identify the user to our SAML solution	Randomly generated text	When the browser closes
SimpleSAMLAuthToken	This cookie is set by the Portal SSO solution, its set when a user interacts with our SAML SSO integration. This cookie is used to identify the user to our SAML solution	Randomly generated text	When the browser closes
workgroup_session_id	This cookie is set by our Business Intelligence platform, it helps the system identify a logged in user	Randomly generated text	When the browser closes
tableau_locale	This cookie is set by our Business Intelligence platform, it helps the system identify the language the user wishes to view the page in.	Randomly generated text	When the browser closes
XSRF-TOKEN	A cookie that helps to protect against Cross Site Request Forgery attacks	Randomly generated text	When the browser closes
VEN-CSRF-TOKEN	A cookie that helps to protect against Cross Site Request Forgery attacks	Randomly generated text	When the browser closes
ci_csrf_token	A cookie that helps to protect against Cross Site Request Forgery attacks	Randomly generated text	2 hours
CHATSESS	This cookie is set by the live chat system operated by Freshworks, it identifies the users chat session with the server	Randomly generated text	When the browser closes
helpdesk_url	This cookie is set by the live chat system operated by Freshworks, it provides the URL to our helpdesk site.	URL of the helpdesk site.
io	This cookie is set by the live chat system operated by Freshworks, it provides functionality in relation to the live chat system	Randomly generated text
sdata	This cookie is set by the live chat system operated by Freshworks, it provides functionality in relation to the live chat system	Randomly generated text	When the browser closes
sid	This cookie is set by the live chat system operated by Freshworks, it provides functionality in relation to the live chat system	Randomly generated text	When the browser closes
ztarget_user_id	This cookie is set by the live chat system operated by Freshworks, it provides functionality in relation to the live chat system	Randomly generated text
pnctest	This cookie is set by the live chat system operated by Freshworks, it provides functionality in relation to the live chat system	The number “1”	2 years

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any of the Vendigital applications that you may have access to.

This cookie policy was updated September 2025.