Cookie Policy

Cookie Policy

Our website and applications use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website to access applications or otherwise.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website or applications when they are using it. This helps us to improve the way our website and applications work.
  • Functionality cookies. These are used to recognise you when you return to our website or applications. This enables us to personalise our content for you, greet you by name and remember your preferences.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose Content Expires
_utma
Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. Randomly generated number 2 years
_utmc Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. Randomly generated number When the browser closes
_utmz Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. Randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) 6 months
_ga Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. Randomly generated number 2 years
_gid Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. Randomly generated number  
_gat Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics. A number 1 minute
PHPSESSID This cookie is set by the Vendigital app in order to authenticate the user with the system and keeps the user logged in. Randomly generated text When the browser closes
cookieconsent_status This cookie is set to remember the acceptance of the use of cookies on the Vendigital website and applications to avoide the user having to click on it every time the website loads. The word “dismiss” 10 years
vendigital_session_### This cookie is set by the Vendigital app in order to authenticate the user with the system and keeps the user logged in. Randomly generated text 2 hours
XSRF-TOKEN A cookie that helps to protect against Cross Site Request Forgery attacks Randomly generated text When the browser closes
ci_csrf_token A cookie that helps to protect against Cross Site Request Forgery attacks Randomly generated text 2 hours
CHATSESS This cookie is set by the Vendigital live chat system operated by Freshworks, it identifies the users chat session with the server Randomly generated text When the browser closes
helpdesk_url This cookie is set by the Vendigital live chat system operated by Freshworks, it provides the URL to our helpdesk site. URL of the Vendigital helpdesk site.
io This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system Randomly generated text  
sdata This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system Randomly generated text When the browser closes
sid This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system Randomly generated text When the browser closes
ztarget_user_id This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system Randomly generated text  
pnctest This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system The number “1” 2 years
oc### This cookie is used by the Vendigital drive web UI to track user sessions Randomly generated text When the browser closes
oc_sessionPassphrase This cookie is used by the Vendigital drive to prevent request forgery Randomly generated text When the browser closes
__Host-nc_sameSiteCookielax This cookie is used by the Vendigital drive to manage users session across systems The value “true” Until December 2100
__Host-nc_sameSiteCookiestrict This cookie is used by the Vendigital drive to manage users session across systems The value “true” Until December 2100

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any of the Vendigital applications that you may have access to.

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